Terms of Service

2. Definitions

• Client means the individual or entity requesting or paying for services or studio time.
• Studio means the Zonter Light Studio facilities, equipment, and staff.
• Session means any booking for use of the Studio, staff, or equipment.
• Deliverables means any photo, video, design, or other media we produce for you.

3. Eligibility and Accounts

You must be at least the age of majority in your province or territory (18 or 19) to book a Session. You are responsible for the accuracy of information you provide and for keeping your contact details up to date. If you create any access credentials for our services, you are responsible for maintaining their confidentiality.

4. Bookings and Payment

• Quotes and Holds: Quotes are valid for 7 days unless stated otherwise. Date holds are not confirmed until deposit is received.
• Deposits: A non‑refundable deposit of 30% is required to confirm a Session unless specified differently in writing.
• Payment Schedule: The remaining balance is due before the Session starts. Overtime and incidentals are due at Session end.
• Methods: We accept major cards and e‑transfer. Cheques may require clearance before Session start.
• Taxes: HST or applicable sales taxes will be added in accordance with Canadian tax law.
• Overtime: Billed in 30‑minute increments at 1.5× the standard hourly rate unless your quote states otherwise.
• Late Payments: Past‑due balances may accrue interest at 2% per month (24% annually) as allowed by law.

5. Rescheduling, Cancellations, and Refunds

• Client Cancellation: If you cancel 7+ days before your Session, you owe only the deposit. Within 7 days, you owe 70% of the total. Within 48 hours, you owe 100% (less any unincurred third‑party costs we can reasonably avoid).
• Rescheduling: Subject to availability. One complimentary reschedule with 72+ hours’ notice; additional changes may incur a fee.
• Studio Cancellation: If we cancel for reasons within our control, you may choose a full refund of amounts paid or a reschedule.
• Force Majeure: Neither party is liable for delays due to events beyond reasonable control (e.g., severe weather, power outages). We will work with you to reschedule at no additional charge.
• Refund Method: Approved refunds are returned to the original payment method within 10 business days.

6. Studio Rules and Usage

• Safety: You must follow posted safety notices and staff directions at all times.
• Capacity: Respect agreed capacity limits. Additional attendees may incur fees or be denied entry.
• Equipment: Use equipment as instructed. Do not modify wiring or rigging without staff approval.
• Damage: You are responsible for any damage caused by you or your team, including repair or replacement costs.
• Clean Up: Standard cleaning is included; excessive mess may incur a cleaning fee.
• Noise and Neighbours: Keep noise within permissible limits and comply with building rules.
• Prohibited Activities: No smoking, open flames, or hazardous materials without written approval.

7. Content, Licensing, and Intellectual Property

• Client Content: You retain rights to your materials. You represent that you own or have permission to use all content you bring into the Studio.
• Studio Deliverables: Unless otherwise agreed, we grant you a non‑exclusive, non‑transferable license to use Deliverables for the scope, territory, and duration set out in your quote. All other rights are reserved by us.
• Portfolio Use: You grant us a limited license to display behind‑the‑scenes or finished Deliverables in our portfolio, website, and social channels, unless you opt out in writing before the Session.
• Third‑Party Rights: You are responsible for obtaining any necessary releases, clearances, and music or trademark licenses.
• Website Materials: All site content, trademarks, and software are owned by us or our licensors and protected by Canadian and international IP laws. You may not copy, reverse engineer, or exploit the site except as permitted by law.

8. Privacy and Data

We collect and use information as described in our privacy practices. We strive to comply with applicable Canadian privacy laws. We do not sell personal data. You may contact us to access, correct, or delete your information where legally permitted.

9. Warranties and Disclaimers

The Studio and the website are provided as is and as available. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not guarantee uninterrupted or error‑free service.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim relating to these Terms, the website, or any Session will not exceed the amounts paid by you to us for the Session giving rise to the claim. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits or data.

11. Indemnity

You agree to defend, indemnify, and hold harmless Zonter Light Studio, our directors, employees, and contractors from any claims, damages, or costs arising from your breach of these Terms, violation of law, or infringement of third‑party rights.

12. Suspension and Termination

We may suspend or terminate your access to the website or cancel a Session for breach of these Terms, unlawful conduct, or unsafe conditions. If we terminate a Session for your breach, fees already paid are non‑refundable.

13. Third‑Party Tools and Links

We may offer access to third‑party tools or links as a convenience. We do not control and are not responsible for third‑party services. Use of third‑party tools is at your own risk and subject to their terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. The courts of Toronto, Ontario will have exclusive jurisdiction over any dispute not subject to arbitration.

Before filing a claim, the parties will attempt to resolve disputes in good faith through negotiation for at least 30 days after written notice.

15. Changes to the Terms

We may update these Terms from time to time. Material changes will be posted here with a new effective date. Your continued use of the site or booking services after changes become effective constitutes acceptance.

16. Contact

If you have questions about these Terms or a Session, contact us:

• Email: hello@zonter.pro
• Phone (Canada): +1 (647) 392-8415
• Mailing: 120 Adelaide St W, Suite 2500, Toronto, ON M5H 1T1, Canada

17. Entire Agreement and Severability

These Terms, together with any quote, work order, or policy referenced here, are the entire agreement between you and us regarding the subject matter. If any provision is found invalid, the remainder will remain in full force and effect.

18. Electronic Communications

You consent to receive communications from us electronically and agree that all agreements, notices, and records provided electronically satisfy any legal requirements that such communications be in writing.